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FAQ
What is the general information number for the bank?
Which branches are open on Sundays?
What are the charges for drafts and bankers cheques?
Which branches are open on Saturdays?
My ATM card is captured how long will it take to get it back?
What should I do if I lose my ATM card?
Can I use Pesa point ATM to withdraw money?
Do your cards have debit/credit facilities?
Where are your ATM locations?
How long does it take to get your cheque book/ATM/Pin mailer after ordering?
What are the interest rates on your fixed deposits?
After how long can I get a loan when I open an account?
Does the Bank charge Deposit handling fee?
What are the requirements / charges for opening an account with you?
Can I carry out my transactions from any branch?
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How often will I receive a statement of account?
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Where can I find my account number?
What is a current account?
What is a basic bank account?
How do I change my address details?
How do I change my account name?
How do I order a bank account statement?
Do you have foreign currency accounts?
How long has Chase Bank been in operation?
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